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Response Time and Project Turnaround
Most jobs are needed yesterday. We get that. We'll respond to your request within 24 hours. If we need more information, we'll ask. But really getting it right takes time. Most jobs take 1- 4 weeks to complete (once they are on the schedule). Some take less than a day. We outline each step of the process in our free, no-obligation estimate so you know exactly what to expect, and when to expect it.
Privacy (and Sanity)
We're writers, not e-mail address peddlers. We hate spam almost as much as abuse of the past perfect tense. Your information is private and will never be sold/given/lent to anyone. Any personal writing service we do for you is kept confidential. Period.
Rates and Payment
Services are priced at an hourly rate or a flat rate, depending on what they entail. A cover letter, for example, is a very different animal than an original web page with SEO and is priced differently. We believe writing shouldn't cost a fortune and have worked hard to keep our rates reasonable. Payment is made online through Paypal or Google Wallet. 50% is due upon your approval of the estimate and the other 50% is due when we complete your project. Flexible payment options are available for certain services. If your writing needs are ongoing, we are happy to set up a contract schedule.
Size and Scope
No job is too small. Seriously. Have something that is just about perfect, but needs a discerning pair of eyes to give it a once-over? We love polishing. At the same time, we would be thrilled to write your memoirs for you. We are a small shop with a bespoke attitude and an adventurous spirit. We have a few specialties, but can write about almost any subject. Go ahead, try us. We think you'll be glad you did.